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MATERIALS & CARE

Know your jewelry.
Keep it beautiful.

A guide to the metals I work with, and the small habits that help your favorite pieces stay that way.

Find your material Everyday care
Model wearing a square signet ring and stacked gold bands

THOUGHTFULLY CHOSEN

Three metals. Your own way to wear them.

Start with the material listed on your piece’s product page. Stones and surface finishes may need a little extra care.

Solid gold

For the pieces you make part of your life.

14k solid gold is a gold alloy throughout, rather than a layer over another metal. Its lasting warmth makes it a beautiful choice for everyday pieces and meaningful gifts.

How to clean

For plain gold, use lukewarm water, a little mild dish soap, and a very soft brush. Rinse carefully and dry with a soft cloth. Check the stone and finish guidance below before cleaning detailed pieces.

What to know

Gold can still scratch, bend, or show wear. Remove it before swimming, heavy lifting, and contact with household chemicals.

Explore solid gold

Gold fill

The warmth of gold, within easier reach.

A substantial layer of 14k gold is bonded to a brass core using heat and pressure. Gold fill contains more gold than standard gold plating, while offering a more accessible price than solid gold.

How to clean

Clean gently with mild soap and lukewarm water, then rinse and dry thoroughly. A soft, untreated cloth is best for regular care. Avoid abrasive polishing, metal dips, and scrubbing.

What to know

Gold fill is tarnish-resistant, not tarnish-proof. Moisture, sweat, skincare products, and individual body chemistry can affect its surface over time.

Explore gold fill

Sterling silver

A cool tone with a character all its own.

Sterling silver contains 92.5% silver, alloyed with other metals for strength. It is a precious metal that can develop a natural patina with wear and exposure to its environment.

How to clean

For plain, polished silver, gently use a silver polishing cloth to lift tarnish. Mild soap and lukewarm water can remove everyday residue; rinse and dry completely.

What to know

Store clean, dry silver in an airtight bag or container to slow tarnishing. Keep polishing cloths away from stones and intentional darkened or matte finishes.

Explore sterling silver

SMALL HABITS, LASTING BEAUTY

A little care, every day.

01

Last on. First off.

Let perfume, lotion, and sunscreen dry before putting on your jewelry. Take it off before swimming, workouts, cleaning, and sleep.

02

Keep it gentle.

Wipe away oils with a soft, lint-free cloth after wear. Skip toothpaste, abrasive cleaners, bleach, and vigorous polishing.

03

Give it a place.

Store pieces separately so chains don’t tangle and surfaces don’t scratch. Keep jewelry dry before putting it away.

AT THE JEWELRY BOX

Your care questions, answered.

Can I shower or swim in my jewelry?

I recommend removing all jewelry before swimming, hot tubs, and showering. Chlorine, salt, soap, and repeated moisture can affect metals and finishes. If a piece gets wet, rinse away residue where appropriate for the material and dry it thoroughly.

How should I care for diamonds, gemstones, and pearls?

Care depends on the stone, any treatments, and how it is set. Wipe pearls gently with a soft cloth after wear and store them separately in a soft pouch. Avoid ultrasonic and steam cleaners for pearls. For other stones, ask me before soaking or using a cleaner if you’re unsure of the material.

Can I use a polishing cloth on a matte or textured piece?

Polishing cloths can brighten a matte surface or remove intentional oxidation. For these finishes, use a soft, untreated cloth and a gentle touch. Contact me before polishing if you want to preserve the original surface.

Why has my jewelry changed color?

Silver naturally tarnishes, and gold fill can develop discoloration from moisture, products, or wear. This does not always mean a piece is damaged. Start with the material-specific care above; if the change remains, send me a photo before trying stronger products.

Is gold fill suitable for sensitive skin?

Skin sensitivities vary, so no metal is guaranteed to suit everyone. Check the material details on the individual product page and get in touch if you have questions about a particular piece.

What if a stone feels loose or my piece needs repair?

Stop wearing the piece and keep it safely stored. Contact me with photos and your order details before attempting a repair or sending it in. You can find the current repair and warranty terms through the link below.

A NOTE FROM SHEENA

Not sure what your piece needs?

Send me a photo or the name of your piece. I’m happy to help you choose the right care before you clean it.

Ask Sheena Repairs & warranty